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Sprecher

Selmin Danis Oncul

Enterprise Architect, E.ON Digital Technology

Dr. Selmin Danış Öncül, Head of Enterprise Architecture Corporate at E.ON, is a highly accomplished professional renowned for driving business transformation and strategic IT solutions. With a Ph.D. in Engineering Management, their expertise in enterprise architecture includes optimizing application utilization, enhancing operational excellence, and fostering digitalization. Their exceptional leadership skills have shaped E.ON's architecture framework, ensuring efficient operations. Recognized as a trusted advisor and influencer, Dr. Öncül's commitment to cutting-edge solutions has earned them respect in the industry. Their track record of accomplishments and forward-thinking approach continue to revolutionize enterprise architecture practices, inspiring professionals across the field.

The Pop in Your Job
Working in Enterprise Architecture is joyful as I can see the big picture among a huge organization and have a chance to build the future target IT landscape to reach the capability set that the company wants to have. Also, working in a trusted and unbiased department which tries to guide and govern the whole digital transformation is both a challenge and very satisfying.

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Session

How Will AI Change the Way We Manage IT-Support With End-Users?

1 | Challenge Your Peers Roundtable

Mittwoch, 25. Juni

17:00 - 18:00

Live in Berlin

Weniger Details

  • How can artificial intelligence transform IT service management tools to provide proactive support for end-users?
  • What changes are needed to shift from reactive IT support to a predictive, AI-driven approach?
  • Will future ITSM tools be fully AI-powered, or will user interaction remain a key component of support processes?
  • How can organizations integrate AI into their ITSM architecture to enable intelligent insights and automation?
  • What steps should IT teams take today to prepare for an AI-driven future in IT service management?

Workshop

Unternehmen

E.ON Digital Technology

https://www.eon.com/de.html
Die neue E.ON ist einer der stärksten Betreiber von europäischen Energienetzen und energiebezogenen Infrastrukturen sowie Anbieter fortschrittlicher Kundenlösungen für mehr als 50 Millionen Kunden. Mit insgesamt über 75.000 Mitarbeiterinnen und Mitarbeitern sind wir in 15 Ländern vertreten. Damit sind wir bestens aufgestellt, um den europäischen Energiewandel voranzutreiben. Mit der Fokussierung auf zwei nachhaltige Wachstumsfelder und der Übernahme der Innogy bekennt sich E.ON voll und ganz zum grundlegenden Wandel der Energiewelt. Als einer der größten Energiedienstleister Europas werden wir den Energiewandel in Deutschland und Europa aktiv vorantreiben.
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